Shipping + Returns
We ship worldwide and we love DHL as it's fast, reliable, trackable and secure.
My aim is to give excellent customer service that is why my shippings are done through DHL since it is secure, fast, reliable and always ready to track. With DHL your piece arrives within 2-3 or 3-5 working days according to the Country.
I have a flat rate of $20 for each shipping with no additional cost for another piece included and FREE DOMESTIC SHIPPING.
I keep track of the packages and make sure that arrive on time. When I receive the ok and satisfaction from the customer, then I'm happy.
FOR OVERSEAS AND OUTSIDE SYDNEY CLIENTS: My service doesn't finish when I send the piece. I keep track of the package and make sure that arrives on time. When I receive the ok and satisfaction from my customer then I'm happy.
Refunds are possible within 7 days after receiving the piece at your own shipping cost. I will refund 80% of the whole amount paid, or 70% if it was custom made, as soon as I receive the piece and check that it is all ok. You will get your credit card or bank transfer refund according to you payment method.
Exchanges are possible too within 7 days after receiving the piece at your own shipping cost and paying the exchange difference if the piece chosen exceeds the amount paid.
For any other inquiries and doubts you can contact me and for sure we will always try to find the best solution that will make you happy.